Terms & Conditions
Morocco-Golf.com accepts bookings subject to your agreement to the following Terms & Conditions and the other general information included on the website, our brochures, dossiers and quotations, which form your contract with us. Please take time to read them carefully. Morocco-Golf.com (whose registered office in Marrakech, Morocco with its agents and associates, is hereinafter referred to as “the Company”, “we”, “us” or “our” and the client is referred to as “the client”, “you” or “your”. The client warrants that he/she has the authority to conclude this booking and accepts all Terms & Conditions.
1. YOUR CONTRACT
No contract shall exist between the Company and client until:
a) The Company has received written confirmation from the client that they wish to make a booking.
b) All monies have been paid by the client.
c) The client has agreed to the Booking Terms & Conditions.
d) We send you a confirmation invoice.
No person, organisation or employee of the Company other than a Director has the authority to vary the booking conditions. The Company reserves the right to decline any booking.
By asking us to confirm your booking, the person who makes the booking is taken to have accepted these booking conditions on behalf of all persons named on the booking. Once we have received the applicable payment(s) due at the time of booking, we will, subject to availability of the requested arrangements, send you your invoice. It is at the point when we issue this to you that a valid contract will come into existence between us. For bookings made via our website, any acknowledgement of your booking request we send to you in the meantime is not a confirmation of your booking.
Please check your confirmation invoice and all tickets and documents carefully on receiving them and contact us immediately if you think any details are incorrect. We regret we cannot accept any liability if we are not notified of any inaccuracies (for which we are responsible) in any document within seven days (five days for tickets) of our sending it out. We will of course do all we can to rectify any mistake notified to us but you must meet any costs involved in doing so if you have notified us outside of these limits.
If you book via our website, we will communicate with you by e-mail or by telephone. You must accordingly check your e-mails on a regular basis. Certain documents may need to be sent by post.
- Your will receive a booking number once the booking process is completed
- You should get confirmation of the exact tee time within 48 hours and this will be sent to you in the form of a voucher by email from us
- If the tee time you requested is available, we will book it for you. Should the tee time be unavailable, we will contact you with alternatives
- Once you receive the voucher, you can print it out and hand it in to the reception or caddy master on the day of play
- You will receive an email from us once all bookings are completed with a link enclosed, clicking on the link will then transfer you to PayPal where you make payment with them (should you have an account) or via your credit card.
2. RELEVANT LAW
This agreement (including its validity, existence and implementation, the interpretation and application of its provisions, the respective rights and obligations of the parties in terms of and arising out of the conclusion, breach and termination of the provisions of this agreement) shall be governed in all respects by the laws of Morocco.
3. PAYMENT CONDITIONS
(i) Full payment is required at the time of booking
(ii) Methods of Payment are by bank transfer, credit or debit card. Details will be provided upon confirmation of booking. Credit Card Payments: A credit card fee of 2.5% will be added to the total tour price for which payment is being made.
4. REFUNDS & CANCELLATIONS
Any cancellations made by a client before due arrival date must be done in writing. The date on which the Company receives the correspondence will determine the cancellation charge, if any.
Cancellations and refunds on rainy days require a stamp on your Golf Service voucher from the caddy master confirming that it is too rainy to play. The golf courses decide when the courses are closed and when to stamp vouchers for refunds
5. YOUR RESPONSIBILITY
Not to slow play at any golf course.
Golf played on temporary greens and tees is non-refundable and is considered to be an accepted part of playing winter golf. Equally trolley and buggy bans occur frequently when a course is wet and are determined by those in charge of the golf course.
Golf courses reserve the right to make 1, 2 & 3 player bookings into a 4-ball. Whilst courses are flexible and endeavour to make the booking as per the clients request, during peak periods they may add numbers to a booking to make all flights a 4-ball.
6. TRAVEL INSURANCE REQUIREMENT
Travel and cancellation insurance is mandatory for all clients. All insurance is solely the responsibility of the client. It is mandatory that the client takes out travel insurance recommended for their destination for the full duration of the holiday. The client must take out insurance to cover personal injury, medical expenses and emergency evacuation, repatriation, loss of luggage and expenses associated with the cancellation or curtailment of any holiday. If a client becomes ill, all hospital expenses and doctor’s fees are the client’s responsibility and the Company shall not be held responsible for any refund of the holiday price whatsoever. The carriage and storage of all baggage and personal effects are at all times the client’s risk. The Company cannot accept any liability for any loss or damage to baggage or personal effects, property or injury or illness to the client or loss of life or consequential damages which might occur from any cause whatsoever.
Morocco-golf.com is not responsible for the content of any third party or linked websites and we recommend that you review the terms and conditions of all sites used.